SMEs in Dnipro are invited to a workshop 25 May on ‘Communication and conflict management in business’, organised by the Dnipro Business support centre together with the EBRD, as part of the EU4Business initiative.
The workshop is targeted at owners, chief executives and HR managers, L&D professionals, and developers of organisational culture of small and medium-sized businesses, and is taking place in the framework the Dnipro HR Forum, which will be held on May 25 in Dnipro.
During a 3-hour practical workshop participants will find out:
- how to communicate effectively at different levels in business (verbal, non-verbal communication styles);
- different communication styles: how to use and understand them;
- self-assesment: what style of communication is yours?
- how to resolve conflicts at different hierarchical levels: owner - manager - staff. Win-win strategy;
- your role as an intermediary, leader, manager.
The working language of the workshop is English, but simultaneous translation will be provided.
The Dnipro Business Support Centre is part of the EU-funded Network of Business Support Centres, implemented in Ukraine by the EBRD, with the aim of improving improve the competitiveness and bankability of Ukrainian SMEs through the provision of business advice and capacity building. At least 30,000 SMEs and entrepreneurs will benefit from the project.
Date
25/05/2018, 15:00-18:00
Participation
Prior online registrationis obligatory.
For more information e-mail bsc-dnipro@dcci.org.ua or call +38 (056) 374 9412Cost of participation – UAH 1,200