Service Design Camp: how to improve your service and product

Service Design Camp
 | 
09/07/2019 to 10/07/2019

A Service Design Camp for businesses is being organised by the EBRD on 9-10 July in Irpen, Ukraine, as part of the EU4Business initiative.

Service design is a method used to improve the service and product offers. The goal of a Design Camp is to make the offered service (service, product) better that it was and to provide better customer experience.

The two-day Design Camp will cover the following topics:

  • Define service design as a method of improving the service/product;
  • Experience of the design way of thinking;
  • Client experience as a main feature of product/service; 
  • How to use tools and factors of service design map.

Date 

9-10/07/19, 10:00-18:00

Participation

Registration is obligatory.

Cost of participation: UAH 8 200 for 2 days

Contact: +38 067 239 60 06, +38 067 320 18 69, ts@creapro.ua, oy@creapro.ua

Address: 
Stockholm Studios
str. Chekhova 18A
Irpen
08250
Ukraine